HRL Move-In Guide and Checklist

Organization

Housing & Residential Life (University of Minnesota)

Description

There’s a lot to do before move-in both for incoming residents and Housing & Residential Life. For many years, Housing & Residential Life printed a large Move-In Guide that was sent to all incoming residents with their housing assignments. Prior to my arrival at the department, the decision was made to move the information to the website to save on printing and to make it easier to update.

While useful from a fiscal standpoint, the website meant information was spread across pages, and both residents/staff had to dig to find the information they wanted.

I significantly revised this website section with a focus on the needs of incoming students while also remembering items HRL needed to publicize. In particular, I added a comprehensive Move-In Checklist that helped both incoming residents and HRL staff since it contained the answers to the questions most frequently asked and then gave links to further information.

Type of Project

  • Writing
  • Information Design
  • Website Management

Supporting International Students

Access the Document (Google Drive Link)

Organization

Immigration Response Team (University of Minnesota)

Description

International students were facing extreme challenges before the start of the fall 2021 semester. While they were determined to come, schools needed to take action to make connections across campus and with community members/local officials to help make their arrival smooth.

Due to the expertise and experience of the Immigration Response Team, we were asked to create a handout with our recommendations to share with other schools. It needed to be understandable both for administrators/staff who were familiar with immigration/international student concerns and those who were not.

I was provided a long bulleted list of potential items to include. Upon reviewing the list, I decided to organize the document to include 1) Items to consider, 2) Talking points, and 3) Actions to take.

Type of Project

  • Writing
  • Document design

Immigration Response Team Email

Read a sample message (Google Drive link)

Organization

UMN Immigration Response Team

Description

I regularly write messages that must combine factual updates (including complex items) with an empathetic and caring tone. When developing these messages, I focus on the needs of the reader and a wish to recognize those most impacted by the information (for example, immigrant and international students).

Type of Project

  • Writing
  • Email Communications
  • Message Development

GPS/ISSS Photography Policy

Read the policy (Google Drive link)

Organization

International Student and Scholar Services and the Global Programs and Strategy Alliance (University of Minnesota)

Description

While many organizations have all clients sign photo waivers as a matter of practice, there are many reasons why individuals do not want to be photographed for publicity purposes. These reasons can range from bad hair days to suspicions that their photo will be misused or cultural beliefs. As part of the GPS’s commitment to respecting all cultures, I worked with leadership to create a policy requiring staff to create plans to 1) give people every opportunity possible to refuse to allow their photo to be taken and 2) ensure individuals aren’t prevented from using services/attending events solely due to not wanting their photo taken.

Additional Information

Type of Project

  • Equity concerns in communications
  • Organizational policy

BGA Editorial Calendar

View the calendar (Google Drive Link)

Organization

BlueGreen Alliance and BlueGreen Alliance Foundation

Description

Like many organizations, the BlueGreen Alliance had a variety of activities happening simultaneously, and many required support from the communications team. To streamline operations, I created the organization’s first comprehensive editorial calendar to track the message of the week, events, and the materials being made to support it.

Type of Project

  • Communications planning

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