Organization

Housing & Residential Life (University of Minnesota)

Description

There’s a lot to do before move-in, both for incoming residents and Housing & Residential Life. When I arrived, I found this information spread out across webpages. This made it difficult for incoming residents and HRL staff to find the information they needed, and it also meant there was no easy way for them to discover steps they were unaware of.

I significantly revised this website section, focusing on the needs of incoming students while also addressing items HRL needed to publicize. In particular, I added a comprehensive Move-In Checklist that included quick answers to the most frequently asked questions from students/families, along with links to additional information elsewhere on the website. This helped incoming residents and staff by providing one place to go for the information.

WayBack Machine Links

• When I arrived (2021)
• Post redesign (2022)

Type of Project

• Process Mapping
• Information Architecture and Design
• Writing
• Website Content