HRL Move-In Guide and Checklist

Organization

Housing & Residential Life (University of Minnesota)

Description

There’s a lot to do before move-in both for incoming residents and Housing & Residential Life. For many years, Housing & Residential Life printed a large Move-In Guide that was sent to all incoming residents with their housing assignments. Before I arrived at the department, the information was migrated to the website to save on printing.

While useful from a fiscal standpoint, the information was spread across various pages/sections of the website. This made it difficult for incoming residents and HRL staff to find the information they needed, and it also meant there was no easy way for them to discover steps they were unaware of.

I significantly revised this website section, focusing on the needs of incoming students while also addressing items HRL needed to publicize. In particular, I added a comprehensive Move-In Checklist that contained quick answers to the questions most frequently asked by students/families, along with links to additional information elsewhere on the website. This helped incoming residents and staff by providing them with one place to go for the information.